Data Center Manager | مدير مركز البيانات

ROLE OBJECTIVE
The Data Center Manager is responsible for leading data center infrastructure operations, ensuring 24x7 operations of the facility. This role includes overseeing the maintenance and operations of the data center and related infrastructure, ensuring physical security, compliance, and managing construction projects impacting the data center.
Additionally, the Data Center Manager is part of the team responsible for physical security, maintenance, and infrastructure projects affecting areas of the building outside the data center and ensuring 24/7 on-call response and support is available.
This role will report to the Data center director.
RESPONSIBILITIES
• Develop and implement policies and procedures for data centre operations, ensuring compliance with industry standards and regulations such as site-specific procedures, maintenance strategies, operating budgets and support contracts pertaining to the DC’s.
• Manage the day-to-day operations of the data centre, including monitoring system performance, ensuring uptime, and responding to incidents by ensuring 24/7 on-call response and support, vendor oversight, interaction with development staff and consultants.
• Oversee the installation and maintenance of data centre equipment, including servers, storage devices, and networking equipment.
• Manage the data centre budget, including forecasting and tracking expenses, and identifying cost-saving opportunities.
• Evaluate and implement new technologies and systems to improve current and future Data Center Facilities in alignment with business goals.
• Obtain and review vendor bids for maintenance, support, and repairs, ensuring adherence to quality, scheduling, and budgetary guidelines while ensuring the vendors are properly trained & staffed.
• Serve as on-site owner’s representative for the company’s development team and review data center facility drawings to coordinate with clients and carriers, manage building telecommunication facilities, and review, recommend, and implement facility improvements.
• Conduct capacity planning and oversee the data center master plan, modifying it as needed and ensure construction activities do not negatively affect operational activities and in compliance with the regulatory requirements.
• Assist the business development team with tours, technical advice, and contract reviews
• Develop and maintain reports& documentation for data centre processes and procedures, ensuring accuracy and completeness.
• Implement security measures to protect data centre assets, including physical security and cybersecurity measures.
• Participate in disaster recovery planning and testing, ensuring data centre readiness to respond to emergencies.

ROLE SPECIFICATIONS
Qualification
• Diploma or Bachelor in IT or Electrical Engineering related field.
Certification
• Certified Data Centre Management Professional (CDCMP).
• Project Management Professional (PMP).
• Accredited Operations Specialist-Uptime.
• ILM / CM Level 5 or Equivalent.
Experience
• 11 -13 work experience in data center and facilities management environment.
Skills
• Thorough knowledge of Building Automation systems
• Proven track record of successfully seting up at 2 Data Centers,
• Previous experience of completing migrations data center and implementations
• In-depth knowledge of data center infrastructure including Civil Works, Electrical works, Aircon and Environment Mgmt systems, Networking ( physical-cabling) and Telco connectivity etc
• Extensive experience with data center monitoring and management tools
• Should be an expert in MS projects and be able to create GANTT charts with mile stones
• Proficient in resource planning and project management
• Demonstrated proficiency in the Microsoft Office suite